Resilience in
the face of Adversity
NTPC is just not a Company, it is a culture:
NTPCian. Proud to be part of such culture that promotes egalitarianism. When I
close my eyes, the dominant cerulean blue comes to my mind and it reminds its
significance contribution in nation building for the last 42 years. Like a
spot-less moon, it is providing light to more than one fourth of Indians every
day, and eventually powers the nation and empowers the people.
The Unchahar incident may be a black spot in the
glowing face of NTPC, but it CAN’T undermine its significance. After the
untoward incident, NTPCians did not give up, they bounced back stronger than
before. This resilience is in their culture. There is no dearth of technology
and engineering skills, but it is the NTPCians who make the difference.
This resilience is
not merely confined to adapting the worsening circumstances from mechanical
point of view, but equally important is the way the affected people were taken
care. True to its spirit of “People before Plant Load Factor”, NTPC took all
possible measures both for the affected employees and for contract
workers.
NTPCians may be scattered pan-India, but they
share their emotion freely and feel connected. Geographically, Ramagundam may
be 1037 KM away from Unchahar, but the November 1, 2017 incident equally
affected Team Ramagundam. They felt the pain, prayed for the deceased families,
but most importantly, they continued their work. Engaged with the nation
building services like Power Generation, how they keep themselves away from the
work? This is the beauty of this organisation. Something good or bad happens in
a North India based station of NTPC and you will find the joy or sorrow in its
South India based plant.
Further connecting their emotion in real time, the
Social Media worked as an enabler. I have seen thousands of comments, most for a
good cause: appreciation for the good works and countering the negativism. It
has been rightly said that when you are faced with adversity, learning potential
is enhanced by relationship. The social media platform provided an opportunity
to the far-away NTPCians to be virtually with the Team Unchahar. Researchers
say that high quality of relationships are especially important for resilience.
During this period, connectivity is a vital tool because it enables to seize
possibilities and create new ways to increase the capacity to bounce back from
crisis and thus increasing capability. I foresee, a resilient Team NTPC which
is known for its “Can Do” spirit.
By:
Sahadev Sethi, Mgr (PR), NTPC-Ramagundam
